Customer Service
Existing NewDay Financial customers
Access your loan account
Visit our online portal to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to make an account using your servicing loan number.
Customer Service
Toll-Free Number: 1-866-760-3703
Email: loaninfo@newdayservicing.com
FAX: 1-866-466-8097 Ext 90531
Website: Copy and paste (or type): www.NDCashOut.com/myloan
Hours of Operation
Mon – Fri: 8:00 a.m. to 8 p.m. EST
Sat: 10:00 a.m. to 2 p.m. EST
Request payoff statement
Call 1-866-760-3703 for payoff inquiries.
Trouble paying?
We may be able to help. Contact our Homeowners Assistance Team at (866) 515-9015 or assistance@newdayservicing.com. We will do everything we can to assist you.
Additional support
Customer care representatives are standing by at (866) 760-3703 to assist you with an existing NewDay Financial mortgage.
New customers
Questions about cash-out refinancing?
Visit our FAQ section for general information and answers to common questions about the NewDay Financial Cash Out Loan.
Interested in a new loan?
Call (877) 423-5633 to speak with a Home Loan Specialist about our financial services, or apply online 24/7.
Too much mail?
If you are receiving mail from NewDay Financial and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line “Do Not Mail.”
To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:
- Name
- Address
- Reservation # on your mail piece
You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay Financial.